10 m fifth wheel · With kids · Make sure you arrive during the day as they dont do late checkins.
Booked through hipcamp. Reservation doesnt give you enough information regarding your stay.I tried messaging through the Hipcamp messenger, but no one replied to get information regarding arrival and checking in process as well as called but received no answer. We arrived late (really late) due to unforseen circumstances and called the number on their door which says "late checkins call Tracy *********", when she answered she said it was 3am and why was I calling, then proceeding to tell us she wasnt checking us in until 6am and they weren't a hotel. This RV resort parent company is a hospitality company with hotels. She then proceeded to threaten us when we asked to be checked in and or speak with the manager and then called the cops. We ended up staying in a local Walmart parking lot and returned at 10 am to talk to a manager. After to speaking with the manager, he said he would return our stay but wouldn't allow us to stay there. I've never had issues with late arrivals in any place we have RV camped at.
We then decided to stay at the local KOA who has no issues with late arrivals. They actually have procedures regarding those who arrive late.
BTW I did receive an email after I booked confirming my reservation from both hipcamp and Endless Caverns. Neither explained check it process except reach out the host. Endless Caverns email only mentioned the weeks events and stated as it is best to arrive during