We contacted Elisa to ask if we could use this site to go canoeing. She agreed and we completed the reservation. Around 5AM on the morning of, I received a text telling us not to come due to high winds, so we didn’t go. I asked for a refund because it was the host who advised us not to show up. I still have not received a refund or response from Elisa and we never got to use our reservation. At first I appreciated the heads up and genuinely thought she was just looking out, but now we feel scammed and would advise caution to other people booking.